Privacy Policy

Last updated: 15th January 2026

Data Controller Information

This privacy policy explains how cosmoluxor Ltd ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services. cosmoluxor Ltd is the data controller for the purposes of data protection law.

Data Controller:
cosmoluxor Ltd
190 Pearse Street
Cork, T26 9558
Ireland
Registration Number: CRO462591
VAT Number: IE4625917T

Data Collection

The data we collect includes personal information that you voluntarily provide to us and information automatically collected when you visit our website. We collect personal data through various means including contact forms, newsletter subscriptions, service enquiries, and website analytics. This data collection enables us to provide our construction safety analytics services effectively and maintain communication with our clients and prospects.

When you visit our website, we may collect the following types of information:

  • Contact information including name, email address, phone number, and company details
  • Technical information such as IP address, browser type, device information, and operating system
  • Website usage data including pages visited, time spent on site, and referral sources
  • Communication preferences and marketing consent status
  • Service enquiry details and consultation requirements

Use of Your Data

We use your personal information for legitimate business purposes related to our construction safety analytics services. How we use your information depends on the services you use and your relationship with cosmoluxor. The primary purposes include responding to enquiries, providing requested services, sending relevant communications, and improving our website and service offerings.

Specifically, we may use your data to:

  • Respond to your enquiries and provide customer support
  • Deliver our construction safety analytics services and platforms
  • Send service updates, newsletters, and marketing communications (with your consent)
  • Improve our website functionality and user experience
  • Comply with legal obligations and regulatory requirements
  • Analyse website performance and user behaviour for optimisation purposes

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our cookie usage, please refer to our Cookie Policy.

Our website uses various types of cookies including necessary cookies for basic functionality, analytics cookies for performance measurement, functional cookies for enhanced features, and marketing cookies for advertising purposes. You have control over non-essential cookies and can adjust your preferences through our cookie management system.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: For marketing communications and non-essential cookies
  • Contract: To provide our services and fulfil contractual obligations
  • Legitimate Interests: For business operations, website analytics, and service improvement
  • Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Third Parties

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services, including hosting providers, email service providers, and analytics platforms. All third-party service providers are required to maintain appropriate security measures and use your data only for the specified purposes.

We may also disclose your information when required by law, to protect our rights, or in connection with a business transfer or merger, subject to appropriate confidentiality and data protection measures.

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data. These rights enable you to maintain control over how your information is processed and used by cosmoluxor. You can exercise these rights by contacting us using the details provided in this policy.

Your rights include:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request limitation of how we process your data
  • Right to Data Portability: Request transfer of your data in a structured format
  • Right to Object: Object to processing based on legitimate interests or for marketing purposes
  • Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required by law. Data retention periods vary depending on the type of information and the purpose for which it was collected. We regularly review our data retention practices to ensure compliance with applicable regulations.

Generally, we retain:

  • Contact enquiry data for up to 3 years after the last interaction
  • Customer service data for up to 7 years for business and legal purposes
  • Marketing consent records for up to 3 years after consent withdrawal
  • Website analytics data in aggregated form for up to 26 months
  • Legal and compliance records as required by applicable law

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure hosting environments, regular security assessments, and staff training on data protection best practices.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We continuously monitor and update our security practices to maintain the highest standards of data protection.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data internationally, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under GDPR.

Contact Information

If you have questions about this privacy policy, wish to exercise your data protection rights, or need to contact us regarding data protection matters, please reach out using the following details:

Privacy Contact:
Email: privacy@cosmoluxor.world
Phone: +353 21 822 3909
Post: Data Protection Officer, cosmoluxor Ltd, 190 Pearse Street, Cork, T26 9558, Ireland

You also have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal data in accordance with data protection law. Contact details for the Data Protection Commission can be found at www.dataprotection.ie.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you by posting the updated policy on our website with a new "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

For any questions regarding this privacy policy or our data practices, please contact us at privacy@cosmoluxor.world.